Conditions for using the Tawasul AV website and services.

1. Company information

The site is owned and operated by Tawasul Audio Visual LLC, registered in Dubai, United Arab Emirates (Trade License 685995). Our primary contact email is sales@tawasulav.com and our support line is +971 56 163 1333.

2. Use of the website

• Product listings, specifications, and pricing are provided for informational purposes and may change without prior notice.
• You agree not to misuse the website by introducing malware, scraping data, or interfering with the shopping experience of other users.
• We may suspend access or cancel orders if fraudulent activity is suspected.

3. Orders & payment

• All ecommerce orders are processed in AED. International clients may be charged additional bank or currency conversion fees.
• We reserve the right to verify company details or request purchase orders for large transactions before shipment.
• Ownership of goods transfers upon full payment and delivery to the customer or their nominated third party.

4. Professional services

• Statements of work (SOWs) define scope, deliverables, and acceptance criteria for integration projects and managed services.
• Scheduling depends on access, permits, and timely client approvals.
• Any third-party licenses or subscriptions are subject to the vendor's own terms and may require direct agreement with that vendor.

5. Liability limitations

Tawasul AV is not liable for indirect, incidental, or consequential damages arising from use of the website or supplied equipment. Our aggregate liability is limited to the amount paid for the affected product or service, except where prohibited by law.

6. Governing law

These terms are governed by the laws of the United Arab Emirates. Any disputes will be handled by the courts of Dubai, unless another venue is mutually agreed in a signed service agreement.